The KREATIZE principles
All our actions, activities and effort is focused on delivering the best customer experience and service. We are crazy and obsessed about our customers, do the unscalable and really push to deliver 10x results for our customers. We keep our promise to the customer. Always.
Do more with less
Kill muda, be creative and do the unconventional. Be an innovator and make all processes simple and seamless. Fight unnecessary processes.
Fast but professional
60% now, is better than 100% tomorrow, but with everything we do, we try to standardize the processes and improve them after they have been standardized. 60% is not an excuse to do incomplete things or workarounds, but to focus on the right things and do them in full.
The best or nothing
The bigger the vision the more important the people. That’s why we hire slow, fire fast, focus relentlessly on performance improvement and being the best individual, team, company. Deliver and expect the highest standard.
Deliver outstanding results – net schwätze, machen
We are output oriented and celebrate great results. If teams underperform, we do not ignore that but try to help. Everyone should speak up and point out underperformance without being afraid.
Think big, start small and iterate
You can achieve more than you think! Shoot for the moon and start with a scooter 😉
Always be learning
No matter how much experience and success, always ask “Is there a better way?”, stay curious and never stop learning. Here are the rules to live by.
Team work not a family dinner
We work mission-based, start with why, we are open, transparent and honest, offer help and try to bring people onboard our mission. We understand that communication and context is necessary to understand the why and to set people up for success.